I have tried every option above with my x with no fix. Follow the steps below to reach out to our HP Support team. I would suggest you try our other support options for further assistance. I was wondering if there was some way of disabling it that I did not know about or if i should turn it in for warranty to get it fixed. ![]() I have an HP spectre x convertible and the backlit screen stopped working after a few months. Connect with HP support faster, manage all your devices in one place, view warranty information and more- Click Here.
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